Terms & Conditions

1. Booking and Payment

• A booking is confirmed only upon receipt of a non-refundable deposit, typically 20–30% of the total trip cost.
• Full payment must be received no later than 30 days prior to departure.
• Bookings made within 30 days of departure must be paid in full at the time of booking.

2. Cancellation by the Client

• More than 60 days before departure: Deposit only
• 30 to 59 days: 50% of total cost
• Less than 30 days: 100% of total cost
• No refunds are issued for missed services, early departure, or no-shows.

3. Cancellation or Alteration by the Company

• We reserve the right to cancel or amend the itinerary due to unforeseen circumstances including, but not limited to: weather, civil unrest, park regulations, or health emergencies.
• If we cancel the trip before departure, you will receive a full refund (excluding any third-party non-refundable costs).
• We are not liable for compensation beyond the refund of services not rendered.

4. Travel Insurance

• It is a condition of booking that all clients hold comprehensive travel insurance covering:
  • Medical treatment and evacuation
  • Trip cancellation or interruption
  • Theft or loss of personal belongings

5. Health and Safety

• It is your responsibility to ensure that you are physically fit for safari activities.
• Please consult your doctor regarding vaccinations and malaria prophylaxis.
• Any pre-existing medical conditions must be disclosed at the time of booking.

6. Passports and Visas

• A valid passport (minimum 6 months from date of return) is required.
• Clients are responsible for securing all necessary visas and travel permits for their destination(s).

7. Wildlife Sightings and Itinerary Changes

• Wildlife sightings are never guaranteed.
• Routes and schedules may be adjusted in response to seasonal conditions, animal movements, safety concerns, or park authority rules.

8. Responsibility and Liability

• [Your Safari Company Name] acts only as an agent for transport, accommodation, and other services.
• We are not liable for injury, loss, damage, delay, or inconvenience caused by third-party providers or force majeure (natural disasters, political unrest, border closures, etc.).
• Participation is at your own risk.

9. Luggage and Personal Effects

• Soft bags are recommended; weight limits may apply depending on transport.
• We accept no liability for lost, stolen, or damaged luggage or personal belongings.

10. Children and Age Restrictions

• Minimum age requirements may apply for specific activities such as walking safaris or boat excursions.
• Parents/guardians are responsible for supervising children at all times.

11. Image Use

• We may use photos or videos taken during the safari for promotional purposes unless you opt out in writing prior to departure.

12. Governing Law and Jurisdiction

• These Terms & Conditions are governed by the laws of England and Wales.
• Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Data Protection

• We comply with the General Data Protection Regulation (GDPR).
• Personal data collected during booking and communication is used solely for the purpose of arranging and delivering your safari experience.
• We do not sell or share your data with third parties unless required for booking services.
• You may request to view, amend, or delete your data at any time by contacting us in writing.